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IS YOUR LIFT PHONE NBN READY?

The NBN™ (National Broadband Network) is upgrading landline and internet networks around Australia.

HOW WILL THE NBN AFFECT MY LIFT EMERGENCY TELEPHONE?

The new NBN is NOT guaranteed to work during a blackout. It is a legal requirement to ensure your lift emergency telephone is “safe to operate”. This means that the elevator owners need to install a new “compliant solution” prior to NBN installation in their area.

WHAT DO I NEED TO DO?

Register your Lift Emergency Telephone lines with nbn by visiting www1.nbnco.com.au and follow the directions. Check when nbn will be ‘ready for service’ in your area.

Order a Wireless Lift Emergency Telephone Solution, contact us on 1800 287 5438 or info@aussielifts.com.au.

WHAT DO I NEED TO SUPPLY?

You will need to provide and maintain an activated sim card (standard size) from the provider of your choice that has coverage in your area.

HOW LONG WILL IT TAKE?

A standard installation should take up to 2hrs. Once ordered we expect that installation would be completed within 5 business days in metropolitan areas.

WHY DO I NEED TO CHANGE MY LIFT PHONE?

Unfortunately the NBN cannot guarantee communication from a lift phone in the case of a power failure. So our solution is to use a mobile solution GSM unit with battery back up and be independent from the NBN.

HOW MUCH DOES IT COST?

Price depends on whether there’s mobile coverage. Please contact Aussie Lifts on 1800 287 5438 or info@aussielifts.com.au for a quote.

WILL IT WORK IN MY AREA?

Depends on your mobile service provider as some networks work better in certain areas, a simple check is to use your own mobile to check the signal strength or ask your network provider.

WHAT IS THE STANDBY AND TALK TIME WHILE ON BATTERY BACKUP? WILL IT WORK IF THE POWER GOES OUT?

The lift phone has a 24 Hour standby time on battery power and 2.5 hours talk time.

WHAT IS A STANDARD INSTALLATION?

A standard installation is where GSM unit can be mounted in, on or in close proximity to the controller, 240v power is available in or in close proximity to the controller. Mobile signal strength is such that the standard antenna can be used.

WHAT WARRANTY IS PROVIDED?

12 months on parts.